Maria Camille Canlas
Angeles City, Philippines
Subject Matter Expert/Technical Support Representative
Local Time - 06:03 AM
About Me
I’m currently employed as a Subject Matter Expert/Senior Technical Support Representative in a BPO company. My chat and email support experience are going 5 years this December.
Here are the tools that Im familiar with:
Zendesk for chat messaging and managing tickets.
SnapEngage for live chat.
Sprout Social for managing social media platforms.
App Store, Google Play Store, and Trustpilot service reviews.
JIRA ticketing system in filing bugs and outages.
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$8/hr
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$ 0
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