City of Santa Rosa, Philippines
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About Me
During my two years as a call center agent, I developed strong communication skills through daily interactions with customers over the phone, email, and chat.
I became proficient in resolving customer inquiries, complaints, and technical issues efficiently and effectively. Additionally, I honed my multitasking abilities by managing multiple customer interactions simultaneously while adhering to quality and productivity metrics.
I also received extensive training in product knowledge, customer service techniques, and call center technology, which equipped me to handle a wide range of customer queries with confidence and professionalism.
Overall, my experience as a call center agent has equipped me with valuable skills in communication, problem solving, and customer service that I can apply in various professional settings.
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$6/hr
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