Region VI - Western Visayas, Philippines, Philippines
Rockstar Email/Chat, Lead Generation, Data Entry Specialist!
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Local Time - 12:50 PM
About Me
A perfect candidate for your project!
As an email customer service representative, I usually respond to customer's queries, calling hotel partners to follow-up customer's requests, concerns, and confirming their bookings.
My work overview as an email/chat representative are as follows: Manage chat flow with up to 3 consecutive chats in the queue, Sort emails according to priority, Live Help to make sure that I provide accurate and appropriate resolution to customer's issues, outbound call to hotels regarding confirm their reservation, room or requests, and work with the hotel to possibly make an exception to change or cancel reservations if there's ever need to. I also assist in canceling airline, rental car and hotel reservations. Send information to the airline company if the customer has special requests such as wheelchair assistance, seat and meal preference, and adding an infant on their flight.
I've also experienced being a lead generation and data entry specialist.
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$5/hr
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