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I am an experienced Inbound/Outbound Sales Specialist and Customer Service Specialist for 5 years in BPO/Call Center industry. Also promoted as a Subject Matter and Team Leader.
Below is the list of my job description.
Appointment Setter - Real Estate - Virtudesk
Outbound Sales Telemarketing - Trafilea
Outbound Lead Generation - Auto Insurance
AT&T & UVERSE- TELCO - I handled consumer account wherein I was responsible in taking inbound calls and convince new customers who are just shopping around for broadband connection and my goal is to convince the customer to sign up over the phone instead of doing it online. I also do outbound calls for existing customers and make sure that they are aware of the newest fiber connection available and convince them to upgrade their service
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