Manila, Philippines
Social Media Manager I Ebay Listing I Writer | Medical Transcription
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About Me
Thank you for viewing my profile! I am a Social Media Manager, eBay lister, content writer, medical transcription and data entry specialist. I graduated last 2010 and took up a Bachelor of Science in Nursing which is why I am familiar with medical terms. I also have been in a BPO industry for almost 6 years providing great customer service by helping them in an efficient manner that exceeds their expectations.
I have been with Alorica Philippines, Inc. which was my previous work, for almost 5 years. One year of being a customer service representative wherein we directly spoke with the customer to address their complaints, questions, and give customers information about the service and the products we offer. On September 5, 2016, got promoted to a Customer Service Specialist, the role is helping or assisting newly hired customer service representative to understand the product and answering all questions and unclear process which are related to the business.
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