Norman Isidro Carpio

At Fast Track FBA, I enhance customer relations and leverage CRM systems as a Sales and Service Associate. My adept communication skills across various platforms, including social media, highlight my adaptability and innovation in dynamic environments.

At ONE Shogun, I led integrated marketing campaigns, building an active online presence and community for a blockchain game, showcasing my strength in merging technology and customer service for optimal client experiences.

At Teleperformance, I managed operations for an online food ordering service and a financial account, addressing diverse customer concerns and ensuring high standards of satisfaction.

As a Complaints Resolution Officer, I resolve internet service and billing issues end to end, ensuring all problems are addressed before case closure, using email, text, and outbound calls.

In my role as an inbound technical support representative for an Australian telecommunications company, I support ADSL, Cable, and Fiber Internet