Kanchi Eswar Ram Kumar
Manepally, India
ServiceNow ITSM Automation & Workflow Specialist
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Local Time - 06:58 AM
About Me
I am a ServiceNow ITSM professional specializing in workflow automation, incident management, and custom application configuration. I help organizations reduce manual effort and improve service efficiency using ServiceNow best practices.
I have hands on experience with core ITSM modules including Incident, Problem, and Request Management. My work includes building workflows using Flow Designer, configuring assignment rules, SLAs, approvals, notifications, and designing user friendly forms with UI policies.
I have developed ServiceNow applications such as a Loaner Requester system and an Event Registration application, covering end to end workflows from user requests to approvals and tracking.
I am CSA and CAD certified, detail oriented, and focused on delivering reliable, maintainable solutions with clear communication.
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$7/hr
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