About Me
I had been in the BPO Industry for 3 years, I Provide good customer satisfaction and accurate information to various customers’ inquiry, I Handled inbound calls and provide one‐call resolution to problems reported. I am highly trained and experienced with customer service.
After 3 years of working in BPO industry, I worked as Virtual assistant for 2 years up to the present. My client provide me a tasks in Google doc she wrote everything in there, I will just read and do what she wants like book keeping, Data Entry, and some personal task like making a reservation in the hotel, restaurants, and schedule a consultation for a lawyer. I also check and respond to the mails and attend to the phone calls etc.
I am Proficient in using:
• Google Suite: Drive, Docs, Sheets, Forms, Mail, Calendar, Slides
• Document conversions PDF, Word, Excel, Text
• Canva,
• QBO,
• DocuSign,
• Asana Board,
• CRM software,
• Drop box,
• Microsoft Office Word, Excel, PowerPoint, Outlook
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$3/hr
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