Roanne Faith Estrella
Bacolod, Philippines
Administrative Support Specialist BPO Experienced
Local Time - 10:33 AM
About Me
A seasoned customer service professional and evolving team leader with nearly four years of experience in the BPO industry. I’ve climbed the ranks from a CSR to Subject Matter Expert to Team Leader not just because I’m reliable, but because I’m driven by growth, accountability, and impact. My leadership style blends empathy with results, and I take pride in motivating my team while hitting performance goals.
Im tech savvy where it counts, with strong command of tools like Salesforce, Zendesk, Twilio, Trello, Slack, and Microsoft 365. I use them to streamline collaboration, deliver top tier support, and keep operations smooth. Creativity is another side of me I have a keen eye for branding and portfolio design, and I enjoy bringing visual polish to anything I touch. Whether its logos, layouts, or digital presentations, I make sure they reflect professionalism and a dash of personality.
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$7/hr
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