About Me
I am a dedicated professional, highly interested in tourism and hospitality studies, alongside extensive technical training in cybersecurity. My work experience includes front desk management in fast paced environments, including direct handling of high quality customer service, and complex problem solving situations in a face to face and over the phone capacity.
Along with hospitality, I have earned different computer tools like MS Office, Linux Bash, and video and image editing software. My certification in cybersecurity, combined with experience in using SIEM tools and IDS systems, helps me understand and mitigate risks in technical environments.
Curiosity and a drive for excellence keeps me continually seeking ways to improve my skill set to contribute a lot toward customer service and technical aspects.
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