Miguelito Ivan Abrigo
Cabuyao City, Philippines
Customer Service Associate
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Local Time - 09:09 AM
About Me
Being in the support industry for chat, email and phone for more than a decade now, I’ve gained knowledge and skills that I can share to be an asset and to be the brand ambassador of your company.
With my dedication to customer service and the passion to outperform, I think I’m a perfect fit for the position.
I spent most of my entire career as a Subject Matter Expert that supports different channels like phone, chat and email.
As a Subject Matter Expert, I work closely with supervisors and managers in:
1. Handling their agents
2. Taking escalations
3. Giving support when it comes to product knowledge and customer service
4. Helping in coaching, monitoring and training their agents to enhance and to ensure the quality of their performance
5. Generating different kind of reports using Microsoft Office like Excel and Word and also Google Sheet
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$6/hr
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$ 0
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