Amstel Renz
Cavite, Philippines, Philippines
Customer Support Specialist for eCommerce
Local Time - 10:58 PM
About Me
I help small business owners and online store operators deliver fast, professional customer support without the stress of managing day to day inbox chaos.
My core expertise is eCommerce customer support — resolving order issues, handling refunds and returns, and keeping response times low so customers feel heard and valued. I’ve supported brands through email, live chat, and phone, always with a focus on protecting your reputation and keeping buyers loyal.
To complement this, I also provide backend support such as CRM updates, ticket tagging, lead follow ups, and basic store admin tasks. These additional skills allow you to hand off more of your operations while staying confident that every customer interaction is handled correctly.
If you’re a business owner looking for a dependable VA who treats your customers like your business depends on it — I’m here to help.
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$6/hr
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