John Eric Cruz

I am writing to express my interest in the Customer Service representative post at TrueLancer With nearly five years of experience in the BPO industry, I have developed a strong foundation in underwriting, sales, and customer care, particularly within the E commerce sector. My diverse experience has equipped me with the skills and knowledge necessary to deliver exceptional customer service and contribute effectively to your team.
In my previous roles, I have consistently demonstrated my ability to handle various tasks efficiently and professionally. As an underwriting associate, I honed my analytical skills and attention to detail, ensuring that all documentation and processes were handled accurately and in compliance with industry standards. My experience in sales has allowed me to develop a keen understanding of customer needs and the ability to tailor solutions that meet their specific requirements, driving both customer satisfaction and business growth.
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