Ian Dale Bihag
Liloan, Philippines
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About Me
My name is Ian Dale Bihag, and Im from the Philippines.I took up a Bachelor of Science in Computer Science at the University of the Visayas, Cebu City, Philippines. I perform well in my job. My strategy is to give customers a long term resolution and put a smile on their faces at the end of the call. My approach focuses on providing long term resolutions and ensuring customers leave the call satisfied. My expertise lies in understanding customer needs, offering long term resolutions, and ensuring a positive customer experience. I have over 5 years of experience in the call center industry, handling telco accounts. During that time, I excelled in providing top notch customer service and achieved recognition as the TOP AGENT for 8 months. My expertise lies in understanding customer needs, offering long term resolutions, and ensuring a positive customer experience.
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