Charisse Justine Faye Sonias
Cainta Rizal, Philippines
Senior Customer service representative
Local Time - 11:56 AM
About Me
lve been working in the BPO and IT BPM for 15 years and am highly skilled in collections, customer service, and back office support. I am very confident in my communications skills both verbal and written and have a typing speed of 60 wpm to 65wpm with 98 to 100% accuracy.
I believe that the various hats I have put on positions me to be a good candidate for this position and would allow me to contribute to the companys growth. I am a people person, I love collaborating and working with a team, and deliver quality work. I do my best in achieving the metrics set to prove my competence and my dedication and even performing well when theres a high volume of workload.
I also appreciate the feedback I get and learn from my mistakes by taking the necessary actions to continuously improve. I always work with integrity and quality in mind and do my best to learn the product, policies, and processes well in order to provide exceptional customer service.
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$4/hr
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