Andrea Palpal-latoc
Davao City, Philippines
Customer Service, Sales, and Retention | Quality Analyst
Local Time - 08:11 AM
About Me
I have 8 years of experience working for a BPO company and having the opportunity to hone my skills and expertise as I advance my career in the various promotions I have received. As I held various job positions, acquiring skill sets to integrate into the various tasks assigned to me aided my professional and personal advancement. I am proficient in administrative tasks, product knowledge, industry knowledge, and can meet KPI targets. I am also competent at multitasking, which I acquire in the intensive years of working in a BPO Company. Also, I was a universal representative as a basic Billing, Sales, Technology. Also with Customer Service and Retention line of business as an associate level 3. After being a Representative, I got promoted as a Quality Assurance Analyst for almost 3 years now.
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$5/hr
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