Vijay Kumar Rao
Bangalore (Bengaluru), India
WFM Analyst | Advanced MS Excel Expert | Busniess Inteliigence Report
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Local Time - 10:47 PM
About Me
I am a dedicated Workforce Management WFM Analyst with 2 years and 6 months of experience in optimizing operational efficiency. My expertise lies in the end to end WFM lifecycle, with a core focus on Forecasting, Capacity Planning, and Scheduling.
I am an Advanced MS Excel Expert, utilizing complex formulas, Pivot Tables, and automated dashboards to transform raw data into actionable Business Intelligence. My background includes Real Time Monitoring RTA and managing service level targets to ensure seamless business continuity.
Key Skills:
Strategic Planning: Demand Forecasting & Resource Capacity Planning.
Operations: Intraday Management & Effective Scheduling.
Data Mastery: Advanced Excel, Reporting, and Insight Generation.
Efficiency: Identifying trends to reduce shrinkage and improve productivity.
I am committed to delivering data driven solutions that help businesses scale effectively.
My Expertise
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$6/hr
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