Excellence is not a skill, It is an attitude. I have a passion for helping customers resolve their matters and make customers delighted in each service I provide. I am an empathetic listener and quick learner. I have a solid work ethic. I believe customer service is the first impression you get in a business.
I had over five years of experience in the customer service industry from Mandarin Oriental Group to Hilton Group Worldwide, with my experience I dealt with a multinational environment and applied my skills to excellent customer service. I became an ad hoc trainer for new hires and became Team lead support in a call center company for both customer service voice calls, email, and chat along with other communication channel. Broaden my knowledge in every way possible and able to work in a fast-paced manner efficiently and effectively.
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