Pagsanjan, Laguna, Philippines
Customer Support Specialist
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Local Time - 06:03 PM
About Me
Greetings!
Jules here! Im Experienced Customer Service PRO, Tech Savvy, Empathetic| w/ High Speed Internet and Best Customer Experienced Provider
With a proven track record of exceptional customer service and a comprehensive background of 4 years and 5 months as a Customer Support Specialist in a single BPO company here in the Philippines, I am confident in my ability to contribute effectively to your team and uphold commitment to excellence. Throughout the years, I have explored various roles such as being a Customer Support Specialist managing inbound and outbound calls, emails and chats. Later on upskilled to Lead Support Specialist where guided and coached agents under me. Lastly, I earned a rewarding promotion to be a certified Training Specialist wherein I orchestrated coaching sessions, guiding new hires and devising training programs for them.
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