Sarath Kumar C K
Malappuram, India
Remote Customer Support Specialist | Zendesk | Tech Savvy | Fluent in
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Local Time - 06:44 PM
About Me
I’m a Customer Support & Operations Specialist with 9+ years of experience delivering exceptional service through email, chat, and virtual assistance. I’ve supported clients across HR, finance, insurance, and tech, helping improve customer satisfaction and streamline workflows. Im proficient in CRM tools like Zendesk, Freshdesk, and HubSpot, as well as Google Workspace and MS Office. I handle tasks like data entry, inbox/calendar management, and technical troubleshooting with speed and accuracy 45+ WPM. I’m also experienced in leading remote teams, managing escalations, and ensuring SLA compliance. Fluent in English, Hindi, Malayalam, Tamil, and Kannada, I bring strong communication and multitasking abilities to every project. Tech savvy and remote ready, I’m committed to providing high quality support and building long term client relationships. I’m now looking for freelance opportunities in customer service, virtual assistance, and remote admin support.
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$6/hr
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