About Me
• Accomplished Customer success & Project Management Professional PMP, Prince2, Six Sigma Green Belt; with 12+ years of experience, driving customer onboarding, adoption, retention and value realization across service delivery environments.
• Skilled in building customer relationships, leading cross functional collaborations, and translating business needs into scalable success plans that improve product usage and renewal outcomes.
• Proven track record of increasing customer satisfaction, reducing time to value, and delivering measurable business impact through proactive engagement and data driven customer management.
• Proven expertise in program governance, change management, and process optimization, consistently delivering complex initiatives on time, within budget, and aligned to strategic objectives
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$11/hr
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