Frances Rachel
Baguio City, Philippines
CSR, Order Specialist, Medical Biller Payment Posting, Gen VA
Local Time - 06:42 PM
About Me
Experienced and results driven professional with a robust background in customer service, fraud analysis, medical billing, and order processing. Proven expertise in call handling, script development, and optimizing processes. Proficient in various call center tools, software, and platforms. Versatile skills include transcribing, appointment scheduling, and proficiency in tools like Microsoft Office, Google Work Space, Service Minder, Soft Quote, Entry Link, Prompt, Dr.Chrono, Availity, House Pro, Auto Dialer, Big Commerce, and CRM systems. Additionally, I worked as an ESL teacher, delivering engaging English lessons and monitoring student progress.
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$10/hr
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