John Kendrick Lim

- Sustained and developed high-level negotiation skills with any type of customers.
- Trained and mastered how to be assertive to cardholders X-60days delinquent with
100% rating for Customer Experience.
- Expert in reviewing, analyzing and explaining Customer Billing Statement detail by detail.
-Excellent and effective verbal/written English communicating skills.
- Trained and mastered how to communicate in English language naturally, fluently and effectively.
- Efficient listening and analytical skills in any Regional English accent.
- Can work effectively under pressure with quotas hourly goals/targets.
- FDCPA trained and practiced in each and every call.
- Learned how to be keen to details by treating each and every trade individually.
- Very efficient in following procedures step by step in every task and creating appendices for any updates.
- Making sure that every step of tasks complies with our compliance policy to avoid risks and losses.
- Used to work independently yet