Cebu City, Philippines
Non Professional, College Undergrad
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Local Time - 07:34 PM
About Me
Im currently working at Amazon.co.uk and Amazon.com for 4 years as a Customer Service Associate Retail, Amazon Logistics, Amazon Instant Video/Live Events phone, chat and email . The job includes: help customer track their orders, help manage transactions, walk through customers on how to find deals/place the right order or the right item to order, track package determine if the package arrived at the delivery depot or not, same day urgent redelivery, communicate with delivery station liaison specifically Amazon Logistics deliveries, driver complaint or property damage claim, Prime video/channel subscription assistance and troubleshooting and Live events technical troubleshooting. I also experienced working as a Workflow Analyst/Real Time Analyst/Monitoring where in we help manage and plan number of head counts per shift, shift bid, report systematic issues, a liaison between Global Command Center and Head Count Capacity Planning team and help monitor agent status.
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$5/hr
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