Ronalien Mae Quevedo
Angeles, Philippines
IT Helpdesk Analyst
Local Time - 02:31 PM
About Me
I am hardworking individual who has over 4 years of experience giving high quality service both BPO and ITO companies.
My first job with BPO was Tech Support Representative of a Dental software Dentrix and EasyDental, I had experienced managing reports for revenue and expenses. I helped the clinic manage thier ledger, staff schedule and appointment book for patients treatment. I also fixing some bugs or glitches of the software and I promoted as Advance install technician and Core Tier 2.
Expertise:
•Customer support representative
•Technical support Representative
•Service Desk Analyst
•Data Entry
Tools:
•ServiceNow ticketing tools
•Salesforce
•Office 365 excel,powerpoint,word,outlook
•Active directory
•Azure MFA
•LogMein
•BeyondTrust bomgar
•Dentrix/Easy Dental Software
My goal is to obtain a position that will effectively apply my skills and experience and become a partner in achieving company goals.
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$5/hr
Total Earnings
$ 0
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