About Me
Say no to robotic customer service. I am your friendly, empathetic, yet highly professional customer care representative who aims to provide the best customer experience in EVERY transaction.
I can help you with:
✅ Customer support via chat/live chat, email, Facebook DMs/comments, Instagram DMs/comments
✅ Identifying and assessing customer needs to provide the right resolution
✅ Responding to queries with an agreed script or without a script I can create personalized scripts guaranteed to make even irate customers satisfied with the service
✅ ICR - I always make sure to provide Initial Contact Resolution for overall better customer experience and greater company reputation.
✅ Always going the extra mile, with a smile
✅ Responding quickly and closing tickets within the given time frame
Looking forward to working with you!
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$5/hr
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