Kathlene Glace Cabales
Bacoor, Philippines
Virtual Assistant, Customer Service Representative
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Local Time - 12:41 AM
About Me
Ive been working in BPO for eight years now. Ive handled accounts like financial accounts, Fitness, and Mobility.
In my recent roles, I was exposed to handling customers through phone, email, and chat.
As an expert in my field, I answer customer inquiries regarding the products and services offered. Help customers restore their accounts and ensure they use our platform based on our guidelines—processing transactions and identifying, investigating, and resolving users problems with website and app platforms. Please forward your customer feedback regarding feature requests, product gaps, policy, and process pain points. In that way, we can entice users to use our service.
I am a fast learner; I can efficiently work and collaborate with others to hear new ideas and perspectives. I am open to feedback and criticism, which will help me improve and know what I need to work on.
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$5/hr
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