Tomás Dávila

• I am a customer service professional with a high level of multitasking, prioritization, and time management skills. People oriented, attentive to details, and with a positive attitude. I can handle a high volume of calls, emails, chats, and other lines of business.

• I have excellent active listening skills, and a proven ability to solve customer complaints professionally, and I consider myself an excellent communicator.

• I truly believe that effective communication helps to better understand the needs of my clients and customers that Im helping in the workplace.

• I always use empathy to assure my customers that I understand their situation and plan to help in any way I can, which can strengthen my relationship with them and influence future interactions.

• Im a problem solver being able to understand an issue, research it, use my previous experience to come up with solutions, and determine which solution is the most efficient and effective.

• Im open to feedback.