Doha, Qatar
Customer Representative/inbound and outbound call/Chat support
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About Me
With more than 10 years of work experience in this field and remote positions. My daily duties include making calls to pre-qualified potential customers, identifying their needs, and then trying to match their requirements. I am an expert at explaining the benefits and explaining customer accounts. I am also responsible for taking inbound calls, opening and recording client account details, and advising customers on account information, I also do live chat support, I am also responsible for sending emails to our customers if there is a need to update with regards to our services.
I am what you would call a true all-rounder who has an extensive background in customer service. My key strengths lie in my ability to answer product related questions and make recommendations on other services and products. On a personal level I am a confident individual who has impeccable communication skills and the ability to inspire those around me.
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