Kolkata, India
Dedicated and result oriented professional with more than 15+ years of
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About Me
Dedicated and result oriented professional with more than 15+ years of overall experiences in : Customer Service – Operations , MIS & Sales. Consistently achieved record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations. Lead by example and ensuring, executing, providing innovative solutions to reduce Customer Service cost & ensuring higher satisfaction & savings to the company. Analyse & diagnose system error , close looping of issues through interdepartmental coordination. Aspires to pursue challenging assignments to learn and grow with an organization and reach high level by driving it beyond its mission by adhering to its values and cultures and utilizing my potentials and talents to its fullest.
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