Erika Mae Aurencio
Baras, Philippines
Customer Support
Local Time - 03:43 PM
About Me
I am a dedicated and results driven professional with over 3 year & 7 months of experience in customer service in BPO and 6 months working as a Virtual employee. I’m skilled in communication, multitasking, and problem solving, and I thrive in fast paced environments where attention to detail and customer satisfaction are essential. My role involved handling inbound and outbound calls, verifying insurance benefits, resolving claim issues, and ensuring HIPAA compliant communication at all times. I’ve also had exposure to working virtually as a home cleaning scheduler and supporting HOA/community platforms like TownSq. These experiences have helped me become organized, tech savvy, and confident in delivering high quality support remotely.
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$7/hr
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