Rainer Mark Vergara
Benguet, Philippines, Philippines
Virtual Assistant
Local Time - 05:33 PM
About Me
I’m a results driven professional with over 8 years of experience in customer service, client management, and operations leadership. Currently working as a Customer Experience Manager at Emapta, I specialize in building strong client relationships, leading cross functional initiatives, and driving process improvements to support long term account success.
Throughout my career, I’ve taken on progressive roles—from handling technical support and customer service at Concentrix, to leading teams and performance reviews at VXI Global Holdings, and now overseeing strategic client partnerships and operational governance. I’m passionate about delivering excellent customer experiences, solving problems efficiently, and helping businesses grow through continuous improvement and collaboration.
Adaptable, proactive, and always eager to learn, I bring a strong work ethic and a people first mindset to everything I do.
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