A dynamic professional having more than 5+ years of experience in operations
management, knowledge transfer management and client servicing. Deftness in
handling overall functioning of processes & implementing procedures in line with
the pre-set guidelines. Proficient in managing & experience of developing
procedures, service standards for business excellence. Possess excellent
interpersonal, communication and organizational skills.
Proficient in Excel, Moodle, SABA, Base SAS, Cognos reports & Salesforce.
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