Mc Berli Asari

Experienced Customer Service Experience with 3 years of proven success in managing high volume email inboxes, scheduling meetings, and performing research to increase website traffic and social media engagement. Skilled in creating and maintaining filing systems, updating website content, and assisting with social media management to drive customer engagement and retention. Committed to providing exceptional customer service and accuracy in data entry and database management. Having worked
as a Customer Service Representative for more than 2 years, I have honed essential
soft skills such as collaboration, decision making, and team building. These
skills have enabled me to effectively communicate with customers, resolve
issues efficiently, and contribute positively to team dynamics. In addition, my
hard skills in customer service, time management, and communicating have
allowed me to provide exceptional support to customers while ensuring tasks are
completed accurately and on time.