Rizal City, Philippines
Subject matter expert, Virtual Executive assistant
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About Me
Over the past 7 years, I have garnered valuable expertise in the technical support field, contributing my skills and knowledge to ensure optimal customer satisfaction. During this period, I spent 4 years as a dedicated Technical Support Representative, honing my abilities in resolving software and hardware issues, delivering unparalleled computer support.
As my proficiency grew, I transitioned into a Subject Matter Expert role, where I thrived for 3 years, effectively handling diverse responsibilities. As a supervisor, I adeptly managed various personalities, fostering a cohesive and productive team environment. Additionally, I took charge of product training as a support Subject Matter Expert, imparting valuable knowledge to both colleagues and customers. Also we manage reports and and offer comprehensive data analytics to identify patterns and improve our sites efficiency.
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$10/hr
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