About Me
IT Support Technician with experience in monitoring operations, troubleshooting endpoints and network security. Spearheaded troubleshooting process initiative that cut downtime due to computer and network issues by 60%.I am a technically minded individual and am currently growing my skills through various courses and certifications. I am also an aspiring SOC Analyst seeking an opportunity in an organization where I will offer my knowledge and skill set as well as grow in my career.
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