Magugpo Poblacion, Philippines
Customer Service Representative for Technical, Billing, Banking,Sales
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Local Time - 08:19 AM
About Me
I have been in the call center industry for 7 years with multiple Line of Business support. I supported voice and non-voice programs. I supported Sprint, a Telecommunication account, a combination of customer service, billing, technical, and collections. Another account that I supported was Linksys, which was a technical account for small office and home office devices. I provide a step-by-step configuration for all devices under Linksys. The last two programs I supported before I stopped working was with Good Source Business Solutions as a Virtual Business Operator promoted to Quality Analyst. The job was somewhat similar to a virtual assistant because we work remotely from our Australian client. They send us tasks through email and we will process all their requests with 100% accuracy. I do analysis, completion, renovation of incomplete database entries through insurance company contact remotely. Lastly was with JP Morgan & Chase as a Telephone Banker.
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