Ashit Kumar Das
Jhalda P, India
Customer Service Expert
-
Local Time - 07:35 AM
About Me
Dedicated and solutions oriented customer support expert with over 2 years of experience delivering exceptional service in fast paced environments. Proven track record of maintaining a 95%+ Customer Satisfaction CSAT score and reducing average resolution time by 20%. Adept at handling multi channel support voice, email, live chat, de escalating high tension situations, and utilizing CRM platforms like Zendesk and Salesforce to streamline ticket management. Passionate about building client loyalty and driving continuous improvement in service delivery.
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$4/hr
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