Mary Kris Joy Ymas
Davao City, Philippines
Experienced Customer Service Representative
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Local Time - 07:53 PM
About Me
I have 9 years working experience in a customer contact center and handled multiple US accounts throughout the years.
My specialization is providing excellent customer service, likelihood recommendation, delivering accurate and efficient product/service information, answering queries, and resolving any emergent problems that our client accounts may experience. In my years of working in a contact center, I was given the chance to be part of the Training Department and work as a Learning Associate II. I was given this role to organize training sessions specific to various roles in the company, prepare all instructional materials, and provide annual refresher courses to tenured agents. Furthermore, I make certain that new agents are adequately trained.
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$5/hr
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