Cebu, Philippines
Customer Service Representative
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Local Time - 10:31 AM
About Me
I have an exceptional team management, exceeding client and customer expectations, via excellent customer service have been my passion for the past 11 years. Highly skilled in team performance analysis, quality assurance and audit[removed]headcount identifies team performance strengths and opportunities for improvement, determines drivers towards or barriers to successful performance, and proposes solution systems based on the audit. Experienced multi-media Sales Representative phone, email, chat – achieves the conversion targets set by the clients and management team, to meet the company’s aimed revenue. • Experienced Customer Service Representative/Financial Adviser - delivers excellent customer service by executing utmost quality on calls to Forbes 500 American financial institution clients. Handles customer complaints, DE-escalates them appropriately, and delivers a business-oriented solutions.
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