About Me
A dedicated customer service professional specializing in e commerce support and sales. I have successfully managed customer inquiries and complaints across multiple platforms [1], implemented outbound sales strategies through cold calling, and optimized customer relations processes. Core skills include Zendesk for support ticketing, telemarketing, and lead generation, applied to enhance customer satisfaction and drive sales growth
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Work Experience
Sr. Graphic Designer
Magicworks Media Sdn. Bhd. • Full time
Apr, 2021 - Currently Working
Shah Alam
Designer & Production Support
Empire Creative Works Sdn. Bhd. • Full time
Mar, 2019 - Mar, 2021
Sungai Buloh
Jr. Graphic Designer
D'Aura Group Sdn. Bhd. • Full time
Dec, 2017 - Dec, 2018
Shah Alam
Designer & Printing Production
Signarama NWA Premium • Full time
Feb, 2015 - Sep, 2015
Subang Jaya
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$10/hr
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$ 0
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