Danilo Ray Escarda
Amlan, Philippines
Operations Supervisor
Local Time - 07:23 PM
About Me
I have over 10 years of experienced in the Business Process Outsourcing industry with roles such Sales and Service Associate, Product Training, Operations Team Leader and Operations Supervisor. I am supporting a retail industry specializing in floral gifting.
As a Customer Service associate my role is to provide assistance, support and ensure that the customers needs are addressed and given resolution. I am also an effecting team manager handling about a[removed]employees, ensuring that we are on top on meeting our performance or KPIs and consistently delivering client expectations. I am also responsible on the development of our employees.
I have Advanced Knowledge in MS Office Applications and mostly on any CRM tools.
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$7/hr
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