Mae Lanie Elumbaring
Cagayan De Oro City, Philippines
Real Time Analyst
Local Time - 05:21 AM
About Me
I specialize in live adherence monitoring, performance analysis, and staffing optimization across phone, email, and chat. I’ve worked extensively with NICE CXone, Gladly, and Tableau to track KPIs and deliver real time support that boosts service levels.
I’m skilled in Excel, detail oriented, and known for clear communication and strong teamwork. I enjoy partnering with workforce leads to spot trends and improve efficiency. I’m excited to contribute to your mission and bring my experience, adaptability, and positive energy to your remote team.
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