Bacolod City, Philippines
Experienced Customer Care Specialist
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Local Time - 08:33 PM
About Me
I have been in the freelance industry for 8 years and have provided excellent service to several clients. Below are some of my work experiences:
1. Operations Manager for an online store via Shopify a clothing line of popular YouTube vloggers and gamers
handled a team with more than 15 members inquiries, escalation, coaching sessions
refund and cancellation
returns
order tracking
process updates
email queue management
DSAT analysis
Stats reporting
2. Project Manager for a Shopify Expert
handled different accounts of Shopify owners to grow their business
website review
basic Shopify store enhancement email popups, rewards program, chatbots, banners, etc
create and monitor related tasks for their Shopify store.
3. Executive Assistant to different CEOs/ Business owners
handle all business related concerns of the client
manage various properties based in the United States, United Kingdom, and Australia
invoice management
My Expertise
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$7/hr
Total Earnings
$ 0
Projects Completed
0
Services Delivered
0
Buyer worked with
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Feedbacks
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Total Refund
0
Contest Completed
0
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