Manila, Philippines
Ops Sales Process Senior Analyst
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About Me
Experienced professional with 9+ years of experience in the BPO industry and 2+ years in healthcare. Working for over a year as a Sales Process Senior Analyst, 2 years as Business Intelligence Analyst, 1.5 years as Data Management Analyst and 3 years as Quality Compliance Analyst.
With my roles in the BPO industry, I am experienced with Microsoft Office tools, PowerBI, Salesforce, Data Analyis, Root Cause Analysis and Stakeholder presentation. I was able to do process improvement projects which helped the organization save cost by reducing handling time and error occurrences and I was able to publish a reporting dashboard which provides data driven insight on current and past performance of the sales teams.
I am trained with Python, SQL, SAP, Qlik Sense and Yellow Belt Six Sigma.
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