About Me
With over 6 years of experience in call center and virtual settings, Ive mastered various customer service and sales related roles, consistently exceeding goals and collaborating with diverse teams to deliver exceptional service. Starting as a CSR handling both inbound and outbound calls. During my tenure I got into different LOBs, expanding my industry knowledge. In 2022, I transitioned into sales for a US cable company assisting customers with purchases, troubleshooting, and product upselling. The following year, I ventured into freelancing, from cold calling for health insurance campaigns to setting appointments in real estate and merger and acquisition industries. My adaptability, problem solving abilities, and collaborative nature enable me to effectively tackle challenges and contribute to team success.
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