Orsolya Derksen-hajnal
Hosszúhetény, Hungary
Customer Support Representative with 11 years experience
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About Me
My name is Orsolya Derksen-Hajnal, I am living in Hungary and I am searching currently for a full-time or part-time remote customer care position.
I have been working as a German/English language Customer Care Specialist for more than 11 years, and during that time I have developed great soft and hard skills. I am used to working on multiple customers simultaneously.
14 years ago when I started working, my main duties were handling incoming calls, e-mails, chats, web tickets in the area of IT Service Desk.
In the last 3 years I was dealing with Order Management and Customer Care for a German telecommunications webshop, but this already from home office, remotely.
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