Arianne Nicole Perio

Customer Service Transitioning to Virtual Assistant Role

With 8 years of experience in social media customer service, I am transitioning into a virtual assistant role while leveraging my expertise in customer support and administrative tasks. I have a proven track record of processing refunds, documenting client concerns, and handling requests efficiently using ICMS software. My background has equipped me with communication, problem solving, and organizational skills.

Skills:
• Customer support via chat and email
• Proficient in ICMS software for managing client requests, refunds, and processing tickets for service visit
• Strong organizational and time management abilities • Data entry, document handling, and email management
• Detail oriented and able to work independently with minimal supervision
• Quick learner, adaptable to new tools and platforms

I am committed to providing seamless virtual assistance to help businesses thrive.