, Indonesia
Customer Support
Local Time - 12:56 PM
About Me
Hello, Im Shanti. With 3 years of dedicated experience in remote customer service at Binance and INDODAX, I excel at delivering exceptional support and resolving customer inquiries efficiently. My technical proficiency includes expertise in Salesforce, Zendesk, Okta, Confluence, and Google Workspace. Additionally, I have a strong foundation in Blockchain, Cryptocurrency, and Web3 technologies.
My background in Communication Studies, combined with my professional experience, has equipped me with a unique blend of skills. I bring 3 years of customer service excellence, 2 years of administrative support, and 1.5 years as a coordinator supervisor. I am highly organized, quick to adapt to new challenges, and continuously motivated to enhance my skills.
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$50/hr
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