Charles Kevin Mwai Muchemi

I am Charles Kevin Mwai Muchemi, a dynamic and results driven professional with a passion for blending science, technology, and communication. I hold a Bachelor of Science in Medical Biotechnology from Kirinyaga University, where I graduated with Second Upper Division Honours.

I am passionate about data analysis and visualization, with experience as a Freelance Data Analyst on Upwork.com. I developed data driven solutions, created visualization tools using Tableau and Power BI, and provided actionable insights for businesses to optimize their operations.

Additionally, I have strong customer service expertise gained as a Call Center Agent at CCI Kenya, where I resolved customer inquiries, onboarded new agents, and fostered loyalty through relationship building. I am proficient in CRM tools like Salesforce, Zendesk, and Asana, ensuring seamless collaboration across teams.

Outside of work, I enjoy hiking and cycling for fitness and reflection. I am also deeply interested in agriculture